Testimonials & Reviews Leave Review
There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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This was my first time purchasing a home and I felt much more comfortable with the process because I had Alan as my lender. He's very friendly, skilled, and reliable, and you can depend on him -- he's a great guy!
Alan Felch and his team were a pleasure to work with. They were prompt, courteous and efficient. They had my loan ready to close and at the title company a week before closing. It was a smooth process.
We have moved to the US from Sweden as a family with no credit history in the US. Alan Felch and his team at Prime Lending committed to helping us from our first contact with them and managed to secure us a mortgage for our new home in the US through perseverance and mutual trust when other mortgage providers quit on us. We now own a property that we love in the US thanks to Alan and his team.
Alan Felch and PrimeLending are awesome mortgage brokers and highly recommend. PrimeLending & Alan Felch, loan officer, were so engaged with us throughout the process. We always knew the status, what was expected of us and what the next steps were. Every part of the process was explained, happened as communicated and timely. Communications occurred with email, text and phone calls to ensure we received the message based on our extremely bus schedules.
Alan and his team were nothing short of exceptional in helping us secure funding in a very short amount of time! When our original lender imposed a new requirement on the seller of the home we were buying very late in the game, we had no choice but to look for other options (3.5 wks to closing). It worked out great, as Alan was able to secure us a lower rate and offer the best service we've ever had on a home purchase! We appreciated the professionalism/response times/and following through on commitments (closed on time!). Highly recommend Alan and Prime Lending, and will continue to work with them in the future as we invest in more real estate in the Dallas area.
Alan and the Primelending team were extremely helpful, kind and effective in helping me obtain my mortgage loan. Getting a mortgage loan when you're self- employed can be tricky, but Alan worked his magic!
Alan was wonderful throughout the whole process! He explained all of the fees and paperwork thoroughly and was very helpful with all of the questions we had. He was sure to keep us updated throughout the approval and helped us to understand the documents we needed. As first time home buyers, we truly appreciated his help walking us through the process step by step.
Alan Felch has been wonderful to work with each and every time. This was my third mortgage with him. He is a true professional, knows his business inside and out, made the process as painless as possible for me, and I can certainly say he is HIGHLY RECOMMENDED!
My sister referred me to Prime because of Alan Felch. She told me how great he and the team was to work with - and she was right! They helped me find the best rates for my home purchase, streamline approvals, and make sure everything was on track throughout my tricky purchasing process.
We incurred many challenges throughout the purchasing process because of unknown liens on the home after we were under contract. Alan was amazing to work with throughout the process. I probably spent more time on the phone in the last couple months with Alan than most of my close friends! He was always there to answer all of my questions and talk me through my options throughout every turn that the purchasing process took. My purchasing process caused a lot of re-work for Alan and the team (Kirk and others were super helpful too!), but he never complained and always put me first and looked out for my best interest.
Alan knows his stuff and was amazing to work with. Thanks, Alan for all of your hard work!
Please see my earlier comments! However, Alan was with us the entire way texting, calling, emailing and finally being with us at closing! He is the reason this got done on time and with NO issues! Outstanding person and a true pleasure to work with!